A Purple Dot product
Omnichannel Messenger: SMS and WhatsApp messaging for your business
Omnichannel Messenger lets businesses and organisations send SMS and WhatsApp messages to their contacts from one dashboard or through an API.
SMS and WhatsApp messaging for your business
Messages go out one at a time or in bulk, immediately or at a scheduled time, and every message is tracked through to delivery.
What Omnichannel Messenger does
Single and bulk messages
Message one contact or thousands, by SMS or WhatsApp, with personalised placeholders.
Contact list import
Upload a CSV file and preview it before sending. Numbers that cannot be reached are reported.
Scheduling
Prepare a campaign now and schedule it for the date and time you choose.
Sender IDs
Request the sender name your recipients see on their phones.
Delivery reports
See which messages were delivered and which were not, per message and per campaign, and export the results.
API and webhooks
Send messages, manage contacts, check your balance and fetch delivery reports from your own systems.
Who Omnichannel Messenger is for
Businesses and organisations
Send notifications, reminders and announcements to customers, members or staff.
Developers
Add messaging to your own software with API keys, an API reference and delivery callbacks.
Teams
Give colleagues their own logins with roles, and keep an audit trail of who did what.
Pricing and payments
Omnichannel Messenger is prepaid. Customers top up a credit balance online through Paystack, and each message uses credits at the rate for its destination country. A campaign that the balance cannot cover is not sent, and the customer is told to top up. Invoices for every top-up are available in the account.
Bring Omnichannel Messenger to your organisation
Tell us about your organisation and what you need, and we will get you started.